Service Availability

Playe's real-time play-to-win experience requires a stable internet connection for receipt capture, verification, and prize distribution. Before onboarding, we recommend completing our service availability check to ensure optimal performance at your retail location.

Our coverage check queries publicly available OFCOM mobile signal data across all major UK carriers including EE, Three, Vodafone, and O2. Results are indicative and should be verified with an in-store test using the Playe companion app. If coverage is limited, an in-store WiFi connection may serve as a viable alternative — our platform supports both cellular and WiFi connectivity.

The receipt compatibility check uses our Mistral-powered OCR engine to parse a sample receipt from your store. We extract key fields including retailer name, store address, transaction date, individual line items, and total amount. This ensures seamless integration with our 15-point verification pipeline before your campaign goes live.

By using this tool, you agree to our Terms of Use and Privacy Policy. Receipt images uploaded during the compatibility check are processed in-memory and are not stored. Coverage data is sourced from OFCOM's open data sets and is subject to OFCOM's Connected Nations reporting.

For enterprise deployments across multiple locations, please contact our team for a bulk coverage audit and dedicated onboarding support.